MEETINGS (Giving a Report)

Assalamualaikum warrohmatullahi wabarrokatu,

Hello guys dikesempatan kali ini saya akan membahas materi-materi dasar untuk bussines english yang memiliki banyak pembahasan seperti socializing, telephoning, presenting, meetings, giving a report, dan juga exchanging information.  Fokus pembahasan kali ini adalah meetings yang didalamnya berfokus pada pembahasan giving a report. Nah berikut pembahasannya...

MEETINGS
(Giving a Report)

Dalam melakukan meeting dalam dunia bisnis pastinya kita akan memberikan sebuah laporan kepada orang-orang yang membutuhkan informasinya tersebut. Laporan tersebut tentunya akan dibahas dalam sebuah meeting oleh orang-orang yang berhubungan dengan laporan tersebut, dimana dalam meeting tersebut seseorang yang menyampaikan laporan tersebut haruslah dapat menyampaikan laporan dengan baik sehingga dapat dimengerti apa maksudnya. Salah satu bentuk informasi dari sebuah laporan dapat berupa banyak hal misalnya adalah laporan tentang produk suatu perusahaan yang tentunya diperlukan . Di pembahasan kali ini akan membahas meeting yang didalamnya terdapat perbincangan yang membahas tentang mendeskripsikan sebuah produk, dengan pertanyaan apa saja yang akan dipertanyakan tentang produk dan juga penjelasan produk itu sendiri.

Exercise 1
Useful Expressions, Ungkapan yang sering digunakan

(Asking about a product)

·         What can you tell us about this model/product?

·         What are the specifications of the product?

·      What the features does it have?

·      How does it work?

·      What is the difference between the previous model and yhis one?

·      Can you give us some details about this?

·      How much does it cost?

(Describing a product)

·      This is our newest product

·      This is one of our latest designs

·      This particular model is...

·      It is made of...

·      This is equipped with...

·      This one features...

·      It can be used for...

·      It contains...

·      This costs $500

·      This is priced at $500

·         This comes with...

Inti dari contoh meetings diatas tersebut kita harus dapat menjelaskan dengan baik laporan yang akan kita sampaikan kepada orang-orang yang berhubungan dengan laporan tersebut. Dimana dari contoh diatas kita harus dapat menjelaskan produk apa yang ingin dijelaskan, apa perbedaannya dengan produk sebelumnya, feature tambahan apa saja yang sudah dikembangkan, bagaimana dengan promosinya, bagaimana dengan biaya yang dikeluarkan apakah lebih besar atau lebih kecil daari produk sebelumnya dan lain sebagainya. Selain itu kita harus memastikan apakah audience yang kita jelaskan mengerti atau tidak dan dapat mengerti dengan jelas dengan produk baru yang sebelumnya dijelaskan. Apabila semua sudah jelas tentu meeting tersebut sampai pada tujuannya yaitu menjelaskan laporan kepada orang yang berhubungan dengan laporan tersebut.

Referensi         : https://engoo.com/materials/business [Diakses pada 30 November 2018]

PRESENTING (Giving a Formal Presentation)

Assalamualaikum warrohmatullahi wabarrokatu,

Hello guys dikesempatan kali ini saya akan membahas materi-materi dasar untuk bussines english yang memiliki banyak pembahasan seperti socializing, telephoning, presenting, meetings, giving a report, dan juga exchanging information.  Jika sebelumnya kita telah membahas tentang Sosializing dan Telephoning di kesempatan kali ini kita akan membahas tentang Presenting. Fokus pembahasan kali ini adalah Giving a Formal Presentations. Nah berikut pembahasannya...

PRESENTING
(Giving a Formal Presentations)

Dalam melakukan sebuah  presentasi tentu banyak yang harus dipersiapkan sebelumnya. Seperti yang akan dibahas berikut ini.

How to Deliver a Presentation

Clear structure. Organize your presentation into an introduction, a main body and a conclution.

Introduction : Introduce yourself to audience. State the topic of your presentation and the reason why you chose it.

	FORMAL	INFORMAL
Introducing yourself:	•Good morning/afternoon/evening. On behalf of (company, department, etc.), I’d like to welcome you. My name is (name) and I am (position).	•Hi everyone, I’m (name and title). Thanks for coming.
Introducing the topic:	•I’m going to give you an overview of... •The focus of today’s presentation is…	•I’m going to talk to you about… •I’m going to be talking a little bit about… •I’m here today to talk to you about…
Outlining your presentation:	•The presentation today is divided into three parts. First, I’ll... Following that I’ll... Finally, I’ll…	•I’m going to talk about three things today. I’ll start with… Then I’ll talk a little bit about… I’ll finish with…
Inviting questions:	•Please don’t hesitate to interrupt me if you have any questions.	•If you have any questions during the presentation, please ask.

Body : Present two or three main points, provide explainations and examples. Discuss each point separately, in a clear and organized way.

	FORMAL	INFORMAL
Introducing the first section of your presentation:	•I’d like to start/begin by…	•Let’s start/begin by looking at…
Finishing a section and starting a new one:	•Well, we’ve looked at... Now, I’d like to discuss… •Having discussed… I’d like to move on to….	•Well, I’ve told you about… Now I’ll move on to… •Well, we’ve looked at… Now, let’s talk about… •So, that was... Now, let’s…
Expanding or elaborating:	•I’d like to expand on… •I’d like to elaborate on… •Let’s consider this in more detail.	•Let me tell you a little more about… •Let me give you some more details/information about...
Talking about earlier or later points in your presentation:	later: •I will elaborate on this later in the presentation. •I’ll provide you with a more detailed explanation later in the presentation. earlier: •To repeat what I said earlier… •As I mentioned earlier…	later: •More on this later. •I’m going to talk more about this later. earlier: •Do you remember I said...? •As I said earlier…
Recognizing your listeners' prior knowledge:	•As you may be aware of… •As you may know… •I know many of you are familiar with…	•You might already know that… •I’m sure a lot of you know that… •I’m sure a lot of you know about… •I’m sure a lot of you have heard…
Focusing audience's attention on visuals:	•May I focus your attention on the…You will notice that… •Please direct your attention to the slide/chart/etc.	•Take a look at this slide/chart/graphic etc. You can see that… •Okay, here we can see that…

Conclusion : State your opinion about the topic or give a brief summary of the presentation.

	FORMAL	INFORMAL
Summarizing and concluding the presentation:	•Finally, let’s summarize some of the main points. •To conclude, I’d like to summarize.	•Let’s summarize/recap what we looked at today. •Finally, let’s look back at what we covered today. •So, to remind you of what we looked at today...
Inviting final questions:	•Does anyone have any questions or comments before we conclude today? •If you’d like me to elaborate or clarify anything we covered today, please ask.	•Does anyone have any final questions? •Okay, does anyone have any questions or comments?
Responding to tough questions:	a question you don’t have the answer to: •I want to answer your question completely, but I don’t have that information with me right now. Could you give me your email after the presentation so I can send you a complete response? a question you didn’t understand: •Could you repeat that, please? •Could you rephrase that, please? •Let me make sure I understand you completely. Do you mean that…?	a question you don’t have the answer to: •I don’t have that information with me. Can you give me your email and I’ll send you an answer later today? a question you didn’t understand: •Could/Can you repeat that, please? •Sorry, I didn’t catch that. •Are you saying that…?
Finishing and saying goodbye:	•If there are no further questions, I’d like to thank you very much for your attention. If you think of any additional questions, please feel free to contact me.	•Well, I think that’s about it. Thanks for listening. Please contact me later if you have any additional questions or want more information.

Engage with the audience. (e.g. “So, why is it important, you may ask?”). Try to engage your listeners, make them intrested in what you are saying.

Examples. Use pictures and concrete examples to illustrate your ideas. This will make your presentation more interesting and memorable.

Time for question. Make sure to give the audience a chance to ask questions or comment on your presentation.



Referensi :

[Online]. http://engoo.id/ [Diakses pada 11 November 2018]

[Online]. http://www.businessenglishresources.com/learn-english-for-business/student-section/student-handouts/signposts-test/. [Diakses pada 12 November 2018]

           

PRESENTING (Visual Information)

Assalamualaikum warrohmatullahi wabarrokatu,

Hello guys dikesempatan kali ini saya akan membahas materi-materi dasar untuk bussines english kembali setelah sebelumnya kita telah membahas tentang presenting yang berfokus pada Giving a formal presentation. Dalam pembahasan kali ini, saya akan membahas presenting yang berfokus pada visual information. Berikut pembahasannya...

PRESENTING
(Visual Information)

Business presentations for staff managers at all levels / tiers in a medium and large scale enterprises are common. Both in relation to the issue of marketing, finance, personnel, production, and information technology.

A. Purpose Business Presentations

Business presentations can be an integral part of every business activity preformance. A speaker who did a presentation in front of an audience must have specific goals to be achieved. To implement the above will require mental preparedness and understanding of the material to be conveyed, the tools used as well as a good understanding of the audience.

Each presentation made has a purpose of its own, depending on the circumstances and the purpose of the presentation does. In general, the purpose of a business presentation include:

• Inform business messages to the audience

Business messages delivered should be interesting, simple, easy to understand, and easy listening by the audience. Things to avoid are doing presentations that are dull, monotonous, vague and elusive language use.

• Entertain the audience

In addition to providing information, business presentation also aims to entertain the audience. In the art that in order to achieve the goal of business presentations, one speaker needs to tuck fresh humor, which is able to liven things up. Nevertheless, the atmosphere sebenarnay needs are maintained out of control and the actual presentation objectives are not achieved. A speaker who is an expert and experienced would know when he had a serious effect in his presentation, and when he had to insert a little humor to make the audience more fresh and not get bored.

• Touching emotions audience

In addition to the core of the charge delivered presentations, and be able to entertain the audience, prensentasi should also be able to touch the emotions and feelings of the audience to understand the material or the content of the presentation. it takes a special skill in its delivery. Usually when giving a presentation speaker combines the ability of expression, tone of voice, posture so as to make the audience get swept up in understanding.

• Motivate your audience to act something

In motivating the audience, a speaker needs to be stated explicitly and not use language preamble. that is to say what you want the speaker to be firmly and clearly covered in the presentation.

B. Informative presentations

The presentation is a way to deliver information that is owned by a speaker to the audience. Usually the information submitted has its own charge. In general presentation in which there is information delivery has implementations include:

• The presentation aimed to provide information
• Presentation of descriptive aimed submit a description or translation
• The presentation aimed at conveying the definition.

The success of the presentation is also supported by four sorts of other factors, namely:

• Para laguage

Way speakers deliver the message, including the speaking rate, pitch, volume and articulation of words.

• Body language

Often referred to as non-verbal communication, body and certain parts of the body can be used as a tool to support the effectiveness of the presentation. Part of the body that can help the effectiveness of the presentation, especially the face, eyes, hands and body position during the presentation.

• Conditions presentation room

Spatial and presentation room conditions can help or hinder the effectiveness of the presentation. The rooms were the extent commensurate with the number of the audience feel comfortable with the speaker and the audience. 

• Other factors

Included in the other factors that can affect the success of the presentation is the appearance of the speaker and the clothing worn.

C. Use of Visual Aid

In the formal business presentations, speakers require a visual aid. Some of the benefits of the use of visual aid is

• Can simplify complex material that is easy to understand the audience
• Visual aids can help, both the speakers and the audience to remember    important information from the presentation.
• Intended to add or create attraction presentation. After discusses some of the material, the speaker then showed a visual aid that has been prepared so that the presentation does not feel monotonous.

In the use of visual aids there are various things that need to be noticed one of them, namely:

• Develope Visual Aid

In the presentation, the speaker can use two types of visual aid, namely:

• Visual aid the natural form of writing (text visual aid).

In general, a visual aid in the form of writing used to indicate a conclusion presentation or to indicate the line of presentation.

• Visual aid in the form of graphs (graphic visual aid)

Visuals include visual aid charts include line graphs, pie charts, bar charts, organization charts, and diagrams of the map. The use of each visual aid in the form of graphs tailored to their needs. To compile a visual aid that can really help the presentation to obtain the benefits mentioned above tdaklah easy. Therefore, the preparation needs to be done carefully. Visual aid should be simple. The purpose of the simple visual aid is to be easily understood by the audience.

D. Choosing Media Visual Aid

Once you understand the two forms of visual aid, namely writing and graphics, next is to choose a medium to deliver it in a presentation. Media that can be used to convey the visual aid of the simplest available as a handout to the modern, namely computer. The following will discuss each briefly media.

• Handout

Handout visual aid is the most simple and easy to manufacture so widely used. Media handout allows the speaker to prepare, either written or graphic visual aid into the post and then duplicated and distributed to the audience (usually before the presentation starts). Handout contained a summary of presentation materials, conclusions, and graphs that help understanding the audience.

• The blackboard and whiteboard

Chalkboard da whiteboard is a visual medium that is simple and practical aid. In a presentation that was attended not too many people, the media blackboard and whiteboard can be used. However, for presentation to the audience a lot, of course, was not effective use of media. Examples of media presentation with blackboard and whiteboard is a presentation made by the Marketing Manager on ways memasrkan new product to its staff.

Referensi :

[Online]. http://engoo.id/ [Diakses pada 11 November 2018]

[Online]. http://denandardede.blogspot.com/2016/12/presenting-and-visual-information.html

[Diakses pada 12 November 2018]

SOCIALIZING (Making small talk and developing a conversation)

Assalamualaikum warrohmatullahi wabarrokatu,

Hello guys dikesempatan kali ini saya akan membahas materi-materi dasar untuk bussines english kembali setelah sebelumnya kita telah membahas tentang socializing yang berfokus pada introducing yourself. Dalam pembahasan kali ini, saya akan membahas socializing yang berfokus pada making small talk and developing a conversation. Berikut pembahasannya...

SOCIALIZING
(Making small talk and developing a conversation)

Dalam membuat suatu percakapan, terlebih dahulu kita harus memulai percakapan tersebut sehingga kita dapat mengembangkan percakapan yang telah kita mulai sebelumnya. Untuk memulainya kita dapat melakukannya dengan berbagai cara yang dapat kita pahami dalam pembahasan dibawah ini.   

Starting Conversation

Exercise 1

Useful Expressions, ungkapan yang sering digunakan

• Do you mind if I sit here? 
• Is anyone sitting here?
• What do you think of the conference?
• How did you like the presentation?
• Great conference, isn't it?
• So, what brought you here today?
• How did you hear about this event?
• I really must be going
• It was great talking to you
• It was nice meeting you
• Enjoy the rest of the day

Dari ungkapan permulaian percakapan diatas, selanjutnya kita dapat melanjutkan atau mengembangkan percakapan yang telah kita mulai sebelumnya. Contohnya dapat kita lihat dibawah ini.

Alicia is sitting on a bench in front of the convention center where a conference has been held. Alex approaches her and asks if he could take a seat.

Alex           : Hi! Do you mind if I sit here?

Alicia          : No, not at all. Go ahead

Alex            : Ah, you are also attending the conference, am I right? I think I saw you there.

Alicia          : Yes, that’s right.

Alex            : I’m Alex. It’s nice to meet you.

Alicia          : Nice to meet you, too, Alex. I'm Alicia.

Alex          : So, what do you think of the conference? How did you like the keynote speaker?

Alicia          : Well... His presentation was quite interesting, but I think it was a bit long.

Alex         :  I agree. You can tell that he is really knowledgeable about the topic, but he talked too much.

Alicia          : Absolutely. It's impossible to stay focused for that long.

Alex            : That's true.

Alicia        : But overall, I really like the conference, so far. There were a lot of innovative ideas presented today. And I think tomorrow will be even better.

Alex        : Yes, from what I've seen in the conference program, there should be some interesting discussions tomorrow. Let's just hope they will not last as long as today.

Alicia           : I sure hope so! Oh, I really must be going. It's already 6 pm!

Alex             : Yes, I guess I should be going as well. Anyway, it was nice meeting you.

Alicia            : Yeah, it was good talking to you! And see you tomorrow, then!

Dari percakapan diatas kita dapat mengetahui bagaimana cara kita untuk dapat memulai percakapan dan mengembangkan percakapan tersebut. Dimana hal itu dapat kita lakukan dengan mengenalkan diri kita kepada seseorang lalu melanjutkan perbincangan dengan membahas lebih dalam topik pembicaraan atau percakapan yang kita lakukan.

Referensi : [Online]. http://engoo.id/ [Diakses pada 11 November 2018]

TELEPHONING (Making and Receiving Telephone Calls)

Assalamualaikum warrohmatullahi wabarrokatu,

Hello guys balik lagi di blog saya yang dikesempatan kali ini saya akan membahas materi-materi dasar untuk bussines english yang memiliki banyak pembahasan seperti socializing yang sebelumnya sudah kita bahas ya. Nah kali ini kita akan membahas bussines english dengan pembahasan telephoning, yang berfokus pada making and receiving telephone calls. Nah berikut pembahasannya lets goo...

TELEPHONING
(Making and Receiving Telephone Calls)

Di Bussines english pada saat melakukan telephone tentu akan berbeda dengan telephone yang biasa kita lakukan dikegiatan sehari-hari. Perbedaannya adalah bahasa yang kita gunakan merupakan bahasa yang formal berbeda dengan telephone yang sering kita lakukan dikegiatan sehari-hari yang menggunakan bahasa yang tidak formal. Berikut adalah ungkapan-ungkapan atau contoh percakapan dalam telephone yang menggunakan bahasa yang formal.


Exercise 1

Useful Expressions, Ungkapan yang sering digunakan saat menerima telephone

• Hello, how may I help?
• (Office name), (your name) speaking, How cab I help you?
• Can I have your name, sir/madam?
• May I ask who's calling, please?
• I'm sorry, I didn't get your name
• Could you spell that for me, please?
• Would you mind spelling that for me?
• Where are you calling from?
• Can you please tell me where you are calling from?
• Could you wait for a moment, please?
• I'll try to put you through

Exercise 2

Mr. Adachi is trying to reach Mr. Carter. His secretary answers the phone.

Secretary     : J&M imports, Joanna Collins speaking. How may I help you?

Akio Adachi   : Hello! May I speak with Mr. Carter?

Secretary         : Can I have your name, sir?

Akio Adachi   : My name is Akio Adachi.

Secretary         : Would you mind spelling that for me?

Akio Adachi   : Akio Adachi. That's A-K-I-O A-D-A-C-H-I.

Secretary         : Thank you, sir. And where are you calling from?
Akio Adachi   : I'm calling from HCA Shipping

Secretary         : Ok, Mr. Adachi, I’ll try to put you through. Kindly wait for a few seconds.

Akio Adachi   : Thank you very much!

Secretary         : Youre welcome

Dari contoh diatas yang dapat kita lakukan adalah dalam menerima telephone dengan menyebutkan nama kantor dan nama yang menerima telephone. Lalu selanjutnya menanyakan nama dan dari perusahaan mana penelpon tersebut. Bila sudah melakukannya kita dapat menanyakan dan  memenuhi keperluan apa yang diinginkan oleh penelpon tersebut. Sebaliknya apablia kita merupakan orang yang menelpon, hal yang dapat dilakukan adalah menyebutkan nama dan asal kantor ataupun identitas kepada penerima telephone dan memberitahukan apa keperluan kita. Hal penting selanjutnya adalah menggunakan bahasa yang formal kepada penerima telephone maupun pada saat kita melakukan telephone.

Referensi : [Online]. https://engoo.id/ [Diakses pada 11 November 2018]

APLICATION LETTER

Mess AL Street Kp.Raden

Jatiraden Jatisampurna

Bekasi West Java 17433

11^th November 2018

Bandung Street no.18

Blok M Tegal Alur Kalideres

West Jakarta, Indonesia

Dear Mr. Yoyon Suprilastiono,

With great willingness, I am appliying my resume for the position as an Accounting Staff. Currently available at the PT. Batik Danar Hadi as advertised in the indeed.com. I believe that my education, skill-set, and experience make me suitable candidate for this vacancy.

My name is Nur Zaskia Romahdani. I am a fresh accounting graduate available to fill this opening and can start work immediately after hiring. I freshly obtained my degree from Gunadarma University as a graduate in Accountancy, I am proficient in general accounting, accounts receivable/payable, payroll proceesing, data collection and analysis, bangking activities, and employment tax reporting. I am bachelorof economy with my excetional computer skills and accounting softwares make me an ideals candidate for the Accounting Staff.

For your further consideration, I am a hardworking person, have good command of english, detail-oriented, excellent in math, and able to work well under pressure. And experince has taught me how to build strong relationships with all departments in an organization.

Enclosed my resume for your review and this should give you a little idea of my educational qualitifications, awards and experience. I look forward to a chance to meet with you and further talk about my qualifications. I can be reached at 08588573048 or by email at nurzaskiaromahdani@gmail.com .

Sincerely,

Nur Zaskia Romahdani